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5 hours ago
James Tresadern
Motus Commercials Frome - DAF
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15 hours ago
Ok
iain thomson
Motus Commercials Cumbernauld - DAF
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18 hours ago
(Translated by Google) Big nice clean....
(Original)
Veľké pekné čisté....
Jozef Bycko
Motus Commercials Hereford - DAF
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19 hours ago
boss george 54
Motus Commercials Hull - DAF
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4 days ago
Raimondas Drungilas
Motus Commercials Nottingham - DAF
Response from 4 days ago Hi Raimondas,
Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Nottingham - DAF.
Kind regards,
Motus Commercials
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6 days ago
Michael Byford
Motus Commercials Scunthorpe - DAF
Response from 4 days ago Hi Michael,
Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Scunthorpe - DAF.
Kind regards,
Motus Commercials
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6 days ago
Good service ???? ????
samm mody
Motus Commercials Scunthorpe - DAF
Response from 4 days ago Hi Samm,
Thanks for taking the time to leave us a 4* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Scunthorpe - DAF.
Kind regards,
Motus Commercials
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1 week ago
terrible drivers, one decided to hit my car on the roundabout where McDonald’s is in garrets green and laugh in my face. then proceeded to say ‘accidents happen’ had 3 kids in the car. company is doing nothing about it. absolutely pathetic.
Sophie Leighl
Motus Commercials Garretts Green - DAF
Response from 4 days ago Hi Sophie,
We are sorry to hear about your experience at Motus Commercials Garretts Green - DAF and that you felt the need to leave us a 1* review. The behaviour displayed by our driver is unacceptable and will be addressed.
This has been passed on to the management team, but if you would like to discuss anything further, please feel free to contact our Customer Care Team via email: customer.care@motuscommercials.co.uk or telephone: 0800 1383524 (Monday - Friday 9.00am-5.00pm).
Kind Regards,
Motus Commercials
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1 week ago
One star. Nothing more.
1. Calling this VW service center is like winning the lotto. My record is 2 hours of continuous calling.
And if someone answers, it's not from this department and I get information that someone will call me back.
Sometimes they call back. But I wouldn't count on it.
2. After returning the van to me, I was supposed to check if everything was OK. Unfortunately, it wasn't. I tried calling again. As usual, no one answered for several hours.
I went to another service center, they hooked up the computer and it turned out that I got my van with errors on the computer.
At Motus VW, no one even bothered to delete them. The client is not able to check it anyway because he does not have a computer.
I'm happy with Van.
I do not recommend this VW service.
Michal Zadrozny
Motus Commercials Stoke - DAF
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2 weeks ago
Quite possibly the worst VW dealership I have ever used
Jordan Lonczyk
Motus Commercials Stoke - DAF
Response from 1 week ago Hi Jordan,
I apologise for the service you have received from your local Volkswagen dealership. Volkswagen Van Centre- Stoke is no longer owned or managed by Motus Commercials, so I would advise contacting the dealership directly.
Thanks,
Motus Commercials
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2 weeks ago
razvan grigore
Motus Commercials Derby - DAF
Response from 1 week ago Hi Razvan,
Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Derby - DAF.
Kind regards,
Motus Commercials
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3 weeks ago
Patrick James
Motus Commercials Nottingham - DAF
Response from 2 weeks ago Hi Patrick,
Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Nottingham - DAF.
Kind regards,
Motus Commercials
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3 weeks ago
They'll fix your breakdown!!
hudson newsham
Motus Commercials Derby - DAF
Response from 2 weeks ago Hi Hudson,
Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Cumbernauld - DAF.
Kind regards,
Motus Commercials
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3 weeks ago
(Translated by Google) After a gearbox breakdown in our motorhome, we were well looked after and helped very well. We can really highly recommend this company and the team. Thank you for your kind support.
(Original)
nach einer Getriebepanne mit unserem Wohnmobil, wurden wir hier bestens versorgt und uns wurde sehr gut geholfen. Wir können diese Firma und das Team wirklich wärmstens empfehlen. Vielen Dank für Ihre freundliche Unterstützung.
Bernd Monien
FIAT Professional Gloucester
Response from 2 weeks ago Hi Bernd,
Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Fiat Professional Gloucester.
Kind regards,
Pentagon Fiat Professional
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3 weeks ago
I simply don't rate the competence of this garage. They claimed they couldn't gas up my air con system as it wasn't holding pressure but they said they didn't have the equipment to test it for leaks so I would have to take it elsewhere for a fix. Took it to my local garage who extensively tested the system to find absolutely nothing wrong with it, regassed it and job done! Safe to say I won't be going back to Motus, ever.
Rosemarie Pettitt
Motus Commercials Nottingham - DAF
Response from 2 weeks ago Hi Rosemarie
We are sorry to hear about your experience at Motus Commercials Nottingham - DAF and that you felt the need to leave us a 3* review.
This has been passed on to the management team, but if you would like to discuss anything further, please feel free to contact our Customer Care Team via email: customer.care@motuscommercials.co.uk or telephone: 0800 1383524 (Monday - Friday 9.00am-5.00pm).
Kind Regards,
Motus Commercials
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3 weeks ago
helpful staff in parts department
Steven Campbell
Motus Commercials Cumbernauld - DAF
Response from 2 weeks ago Hi Steven,
Thanks for taking the time to leave us a 4* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Cumbernauld - DAF.
Kind regards,
Motus Commercials
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3 weeks ago
Superb experience at Motus Commercials (ford van centre Grimsby) with Sam Coe. From initial call for a new Ford Transit Courier to completion a perfect experience. Gave him a bit of a fast ball asking for it to be ready and newly ply lined as well as a private registration into the mix but it was ready 24 hours later and at a price my local Ford Garage in the Lake District couldn’t come close to.
alan saddler
Ford Transit Centre Grimsby
Response from 2 weeks ago Hi Alan,
Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Ford Transit Centre Grimsby.
Kind regards,
Motus Commercials
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4 weeks ago
Paul Duncan
Motus Commercials Wrexham - DAF
Response from 2 weeks ago Hi Paul,
Thanks for taking the time to leave us a 4* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Wrexham - DAF.
Kind regards,
Motus Commercials
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4 weeks ago
Great service from parts and service. Answered all my queries and had the parts in stock to keep my van on the road, I'd give 10 stars if I could ????
Alistair Williams
FIAT Professional Gloucester
Response from 2 weeks ago Hi Carl,
Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Fiat Professional Gloucester.
Kind regards,
Motus Commercials
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1 month ago
tadeusz frankiewicz
Motus Commercials Stoke - DAF
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1 month ago
Do not purchase a vehicle from this company. (Particularly BU67 ZPW).
They are a disgrace and should not be trusted whatsoever.
Their motor vehicle technicians are incapable of their jobs - will do anything to cut corners.
This garage should not have the “Approved used VW commercials” badge as the service they provide is certainly not what you’d expect of an approved VW garage.
No apology despite months of disappointment.
If you want to keep your sanity then steer clear is all I say!
Fay Wood
Volkswagen Van Centre Derby
Response from 2 weeks ago Hi Fay,
We are sorry to hear about your experience at Volkswagen Van Centre Derby and that you felt the need to leave us a 1* review.
This has been passed on to the management team, but if you would like to discuss anything further, please feel free to contact our Customer Care Team via email: customer.care@motuscommercials.co.uk or telephone: 0800 1383524 (Monday - Friday 9.00am-5.00pm).
Kind Regards,
Pentagon Volkswagen Van Centre
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1 month ago
akaday
Motus Commercials Derby - DAF
Response from 2 weeks ago Hi Akaday,
We are sorry to hear about your experience at Motus Commercials Derby - DAF and that you felt the need to leave us a 1* review.
This has been passed on to the management team, but if you would like to discuss anything further, please feel free to contact our Customer Care Team via email: customer.care@motuscommercials.co.uk or telephone: 0800 1383524 (Monday - Friday 9.00am-5.00pm).
Kind Regards,
Motus Commercials
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1 month ago
Terrible service, VW Crafter booked in with them as in limp mode but no warning signs, had to pay £110 plus vat for them to tell me it has no faults so they cant do anything.
They offered no assistance at all to resolve just took the money and told me to collect the van. The vehicle is barely 10 years old, 90k from new and 1 previous owner, never had an issue but now it seems its worthless because the main dealer cant tell me what's wrong with it.
Useless place!
Scott Robinson
Volkswagen Van Centre Derby
Response from 2 weeks ago Hi Scott,
We are sorry to hear about your experience at Volkswagen Van Centre Derby and that you felt the need to leave us a 1* review.
This has been passed on to the management team, but if you would like to discuss anything further, please feel free to contact our Customer Care Team via email: customer.care@motuscommercials.co.uk or telephone: 0800 1383524 (Monday - Friday 9.00am-5.00pm).
Kind Regards,
Pentagon Volkswagen Van Centre
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1 month ago
They are not fit for purpose, sales manager does not answer his phone, service department do not answer the phone we have had a 72 reg vehicle approx 21k miles in for service/repair for a radio issue for 7 weeks
Julian Bottomley
Motus Commercials Nottingham - DAF
Response from 2 weeks ago Hi Julian,
We are sorry to hear about your experience at Motus Commercials Nottingham - DAF and that you felt the need to leave us a 1* review.
This has been passed on to the management team, but if you would like to discuss anything further, please feel free to contact our Customer Care Team via email: customer.care@motuscommercials.co.uk or telephone: 0800 1383524 (Monday - Friday 9.00am-5.00pm).
Kind Regards,
Motus Commercials
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1 month ago
Went to pick up a truck and went unto reception to get the keys,staff member brought me the keys I asked him we're is truck parked as I couldn't see it in there yard? I don't know! He replied with a crabbit look on his face and gave me the keys. The truck wasn't parked in there yard and it took me 10 minutes to find! No service with a smile here! That guy needs sacked!
Dave Lock
Motus Commercials Cumbernauld - DAF
Response from 1 month ago Hi Dave,
We are sorry to hear about your experience at Motus Commercials Cumbernauld - DAF and that you felt the need to leave us a 1* review.
This has been passed on to the management team, but if you would like to discuss anything further, please feel free to contact our Customer Care Team via email: customer.care@motuscommercials.co.uk or telephone: 0800 1383524 (Monday - Friday 9.00am-5.00pm).
Kind Regards,
Motus Commercials
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1 month ago
leon batten
Motus Commercials Chester - DAF
Response from 1 month ago Hi Leon,
Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Chester - DAF.
Kind regards,
Motus Commercials
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1 month ago
Airshow World2
Motus Commercials Derby - DAF
Response from 1 month ago Hi Airshow World2,
Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Derby - DAF.
Kind regards,
Motus Commercials
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1 month ago
Ian Smith
Motus Commercials Grimsby - DAF
Response from 1 month ago Hi Ian,
Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Grimsby - DAF.
Kind regards,
Motus Commercials
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1 month ago
Toddy
Motus Commercials Chester - DAF
Response from 1 month ago Hi Toddy,
Thanks for taking the time to leave us a 5* review, we really appreciate the feedback and will pass this on to the team at Motus Commercials Chester - DAF.
Kind regards,
Motus Commercials
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1 month ago
Aatif Akhtar
Motus Commercials Halesowen - DAF
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