Careers

Do you want to join to the largest independent commercial vehicle dealer group in the UK?

We advertise all our jobs on here, keep looking to see if you see something that suits your skill sector.

Be part of Imperial Commercials ever increasing team, we are in many locations.


Apprenticeships

To Find Out More Please Click Here


 

Service Advisor - VW Van Centre Nottingham

Service Advisor – VW Commercial Vehicles

(Van Centre Nottingham)

 

Are you passionate about customer service and upselling? Do you have the skills to succeed in providing the best service to business users of all sizes?

 

An exciting opportunity has arisen, within our VW Van Centre for an experienced Service Advisor, reporting to the Aftersales Manager and based at our Nottingham location, your key tasks will be:

  • Maximize service profitability through the use of professional sales techniques
  • Maximize customer awareness of all available Van Centre services
  • Ensure all campaigns are performed according to manufacturer guidelines
  • Ensure highest level of customer care and satisfaction at all times
  • Maintain excellent standards of departmental administration
  • Help Van Centre to achieve industry-leading standards of process efficiency

 

The ideal candidate will require strong selling, motivation, communication and planning skills, together with confidence, enthusiasm and tenacity.  Experience in a similar role is essential and knowledge of VAG products and processes, or Kerridge would be a distinct advantage.

 

Volkswagen Commercial Vehicles are a progressive brand with an enviable reputation for quality, reliability and customer demand, who take pride in working partnerships with customers.  With over 60 years heritage and a huge following from enthusiasts all over the world, VWCV currently rank second for new van sales in the light commercial vehicle market in the UK.  With two recently revised models of our successful main product offerings, it is an exciting time to be leading the team.

 

Sound like your dream job?  If so, in return we are offering a competitive salary package plus benefits and the opportunity for personal development and training.

 

To apply please send your CV and a covering letter to:

 

Joanne Fox – HR Advisor

Imperial Commercials Ltd

Leek New Road

Cobridge

Stoke-on-Trent

ST6 2DE                                                                      

 

www.imperialcommercials.co.uk

IMPERIAL are the UKs largest CV dealer group and part of a worldwide company spanning four continents with interests in automotive, logistics and financial services.

 

HGV Technician Vacancy Gloucester

HGV Technician - Gloucester 

We have an exciting new vacancy for a Technician to join our extensive Service Team at Gloucester to carry out efficient and effective diagnosis, service and repair to customers vehicles. In addition to several years' experience, the successful candidate will be a team player and have a real 'can-do' mentality. This is to work alternate shifts. 

 

Key Aspects of the Role  

◦Take instruction from Chargehands, and carry out work in an efficient and effective manner.

◦Diligently complete inspection sheets and job cards to the highest standard.

◦Liaise with Parts Department as required.

◦Ensure vehicles in yard are secure, with keys returned to Reception, and yard is locked up when finishing late shift.

◦Ensure housekeeping is of highest order.

◦Report back to Chargehand on any additional work required above that instructed that may need authority from Customer or Manufacturer.

◦Develop Best Practice in all service operations and deliver consistently.

◦Create and deliver a customer led culture in the service department.

◦Ensure all Company, Franchise, Health & Safety and Environmental, ISO policies and standards are adhered to within the service department, and branch as a whole.

◦Contribute to the effective development of the branch as a whole.

◦To deliver world class levels of customer service – Right first time and on time.

◦In conjunction with the Service Manager agree, monitor and achieve Colleague & Customer satisfaction goals,       Workshop sales and gross profit margins, including labour, sub-let, and consumables, and Performance standards and KPI's in the service department. 

 

Key Result Areas 

 

◦World class service – right first time, on time.

◦Maintaining excellent relationships with internal and external customers.

◦Accurate and complete job cards.

◦Ability to work calmly and effectively under pressure.

◦Good communication flows in and out of the department.

◦Achievement of all KPI's, most specifically MOT pass rate

 

Competencies 

 

- Good knowledge of retail motor industry service technical.

 

- Competent knowledge of manufacturer systems.

 

- Well developed communication skills.

 

- Positive 'can do' attitude to problem solving and change management.

 

- Calm and methodical under pressure. 

 

Values & Behaviours 

Demonstrates behaviour that is consistent with our core values:

1.Our people are our most important asset

2.We are performance driven for excellent service

3.We act with integrity

4.Together we make a difference

5.We are entrepreneurial and financially responsible 

 

How to Apply 

in writing with a CV to:  

Barry Field

Imperial Commercials

Mercia Road

Gloucester

GL1 2SQ

 

Or by email barry.field@imperialcommercials.co.uk

 

 

 

LGV TECHNICIAN – NORWICH

LGV TECHNICIAN – NORWICH

 

We have an exciting new vacancy for a Technician to join our extensive Service Team at Norwich to carry out efficient and effective diagnosis, service and repair to customers vehicles. In addition to several years’ experience, the successful candidate will be a team player and have a real ‘can-do’ mentality. This is to work alternate early and late shifts.  

 

Key Aspects of the Role
 

  • Take instruction from Chargehands, and carry out work in an efficient and effective manner.
  • Diligently complete inspection sheets and job cards to the highest standard.
  • Liaise with Parts Department as required.
  • Ensure vehicles in yard are secure, with keys returned to Reception, and yard is locked up when finishing late shift.
  • Ensure housekeeping is of highest order.
  • Report back to Chargehand on any additional work required above that instructed that may need authority from Customer or Manufacturer.
  • Develop Best Practice in all service operations and deliver consistently.
  • Create and deliver a customer led culture in the service department.
  • Ensure all Company, Franchise, Health & Safety and Environmental, ISO policies and standards are adhered to within the service department, and branch as a whole.
  • Contribute to the effective development of the branch as a whole.
  • To deliver world class levels of customer service – Right first time and on time.
  • In conjunction with the Service Manager agree, monitor and achieve Colleague & Customer satisfaction goals,       Workshop sales and gross profit margins, including labour, sub-let, and consumables, and Performance standards and KPI’s in the service department.
     

 

Key Result Areas

 

  • World class service – right first time, on time.
  • Maintaining excellent relationships with internal and external customers.
  • Accurate and complete job cards.
  • Ability to work calmly and effectively under pressure.
  • Good communication flows in and out of the department.
  • Achievement of all KPI’s, most specifically MOT pass rate

 

 

Competencies

 

- Good knowledge of retail motor industry service technical.

- Competent knowledge of manufacturer systems.

- Good knowledge of Kerridge system an advantage.

- Well developed communication skills.

- Positive ‘can do’ attitude to problem solving and change management.

- Calm and methodical under pressure.

 

Values & Behaviours
 

Demonstrates behaviour that is consistent with our core values:

  1. Our people are our most important asset
  2. We are performance driven for excellent service
  3. We act with integrity
  4. Together we make a difference
  5. We are entrepreneurial and financially responsible

 

How to Apply

 

in writing with a CV to:

 

      Filomena Baker, IMPERIAL Commercials Ltd, Fengate, Peterborough, PE1 5XG

filomena.baker@imperialcommercials.co.uk

 

Closing Date 30/04/2017

 

VWCV Technician - Nottingham

VWCV Technician - Nottingham

 

 

An exciting opportunity has arisen within our Volkswagen Van Centre (Nottingham) for a LGV Technician.  Reporting to the Aftersales Manager, this role requires an individual with a proven track record vehicle diagnostics, servicing and repair, preferably from a VAG background, and the commitment to train extensively on the VW product.  It is absolutely essential to have and be able to demonstrate a first class reputation for workmanship and pride in the quality of your work.  

 

The successful candidate will have a minimum NVQ level 3 (Motor Vehicle), or equivalent, and previous experience gained in a similar workshop environment; experience of commercial vehicles would be advantageous, but not essential. Experience of VAG product and procedures would also be a distinct advantage.  A full UK driving licence is also required for this role.

 

Volkswagen Commercial Vehicles are a progressive brand with an enviable reputation for quality, reliability and customer demand, who take pride in working partnerships with customers.  With over 60 years heritage and a huge following from enthusiasts all over the world, VWCV currently rank second for new van sales in the light commercial vehicle market in the UK.  With two recently revised models of our successful main product offerings, it is an exciting time to be leading the team.

 

Sound like your dream job?  If so, in return we are offering a competitive salary package plus benefits and the opportunity for personal development and training.

 

To apply please send your CV and a covering letter to:

 

Joanne Fox – HR Advisor

Imperial Commercials Ltd

Leek New Road

Cobridge

Stoke-on-Trent

ST6 2DE                                                                      

 

www.imperialcommercials.co.uk

IMPERIAL are the UKs largest CV dealer group and part of a worldwide company spanning four continents with interests in automotive, logistics and financial services.

 

Parts Advisor/Customer Servce Vacancy

  • Parts Advisor / Customer Service

     

    Who we are
    Parts-4-Tail Lifts is the national parts trading division of Humberside Tail Lifts Limited
    who are a successful, well established local business that recently entered its 27th year of trading. The business is built on honesty, integrity and professionalism and we are currently seeking a like-minded individual to join us. We currently employ 34 staff of which many have been with us for between 10 to 25 years. We are a supportive, caring company who acknowledge and reward loyalty, commitment and effort. The Company expects to see significant growth over the next several years.

     

    The Role
    Working within a small friendly parts team within a modern office environment, the successful candidate will keep customers updated on their back orders and as experience is gained, will gradually take more general Parts Enquiry calls which involves helping to identifying parts and processing orders. From time to time you can also expect to carry out other general duties associated with working within a small busy office environment. During your learning and training period you will be supported and mentored by one of our friendly parts team members.
     

    The Person
    Positive, personable and energetic with a calm but enthusiastic approach, you must be used to dealing with customers on the telephone, have developed excellent communications skills along with a proven track record in delivering first class customer service.

    It is also preferable that you have experience or knowledge within some kind of technical, mechanical or parts identification background. Experience within the motor trade or fork truck industry could be advantageous but is not essential.

     

    Benefits & Operating Hours

    We offer a competitive salary, basic healthcare scheme, 23 days paid holiday plus Bank Holidays along with an annual Christmas bonus. Parts-4-Tail Lifts operating hours are Mon-Fri 8.00am to 5.00pm.
     

    If you would like secure long-term employment working for a caring and supportive company within a happy and positive working environment, then please send your CV along with a covering email explaining your suitability for the role to: recruitment@humbersidetaillifts.co.uk
     

    IMPORTANT – Within your application please state your current salary or future salary expectations.

     

     

    Closing date for applications is: 29th March 2017

     

    Would you like secure long-term employment working for a caring and supportive company within a happy & positive office environment?

Workshop Controller - Norwich

WORKSHOP CONTROLLER – NORWICH

 

Reporting to the Regional Director, we have a vacancy for a Workshop Controller to join our busy Service team in Norwich. Working closely with the Service Department this position will be instrumental in helping to further develop the Service Department and will act as primary point of contact for Shift Charge Hands.


In addition to supervisory experience, the successful candidate will be a team player, competent in Kerridge and manufacturer systems and have a real ‘can-do’ mentality. This is to work permanent day shift.

 

Key Aspects of the Role


- Provide assistance and support to Regional Director.

- Take instruction from Regional Director.

- Report back to Regional Director on urgent matters or those needing more senior authority.

- Carry out productive work as required.
- To be first port of call for Charge Hands.
- To help organise, direct, control and continuously develop workshop personnel.

- To help organise, control and plan workshop throughput.

- To deliver world class levels of customer service – Right first time and on time.

- In conjunction with the Regional Director agree, monitor and achieve Customer satisfaction goals, Workshop sales and gross profit margins, including labour, sub-let, and consumables, and Performance standards and KPI’s in Service.
- Understand and help develop Best Practice in all service operations and deliver consistently.

- Create and deliver a customer led culture in the service department.

- Build relationship between Workshop staff and Service Reception, and between Workshop and Parts.

- Ensure all Company, Franchise, Health & Safety and Environmental policies and standards are adhered to within the service department, and depot as a whole.

- Oversee general housekeeping in workshop and outside areas.

- Carry out daily quality control checks in line with ISO standards.

- Contribute to the effective development of the depot as a whole.

 

 

Key Result Areas

 

  • World class service – right first time, on time.
  • Maintaining excellent relationships with internal and external customers.
  • Accurate and complete job cards.
  • Ability to work calmly and effectively under pressure.
  • Good communication flows in and out of the department.
  • Customer satisfaction:                              9.0 minimum (MAN measure)
  • Labour gross profit:                                  70% minimum
  • Return on service sales:                            30% minimum
  • Work in progress level:                            20 days maximum
  • Productivity (efficiency):                           95% minimum
  • Utilisation:                                              92% minimum
  • MOT pass rate:                                        95% minimum
  • Daily ISO quality checks:                          2.5% minimum

 

 

 

Competencies

 

-  Well developed knowledge of retail motor industry service technical, sales techniques and productivity management systems.

- Financial appreciation of labour management.

- Competent knowledge of manufacturer systems.

- Good knowledge of Kerridge system.

- Well developed communication skills.

- Understanding of workshop planning theory and practise.

- Well developed interpersonal and leadership skills.

- Positive ‘can do’ attitude to problem solving and change management.

- Calm and methodical under pressure.

Values & Behaviours
 

Demonstrates behaviour that is consistent with our core values:

  1. Our people are our most important asset
  2. We are performance driven for excellent service
  3. We act with integrity
  4. Together we make a difference
  5. We are entrepreneurial and financially responsible

 

How to Apply

 

Applications in writing with a CV to:

 

      Filomena Baker, Imperial Commercials, Fengate, Peterborough, PE1 5XG

filomena.baker@imperialcommercials.co.uk

 

Closing Date 31/3/17

 

Service Manager Hull

 

         Imperial   

     Commercials

 

  

Imperial Commercials Ltd is one of the UK’s largest commercial vehicle dealership groups, operating from 39 locations nationwide and holds franchises with DAF, VW Commercial Vehicles, MAN, Hino, Isuzu, FIAT Professional, Renault, Nissan & Ford. 

 

We have an excellent opportunity in our Hull region for a Service Manager.

 

We are looking for an experienced Service Manager to help drive our business forward and build on our current success. The successful candidate will be responsible for the leadership, management and growth of the Service Department in both Hull and York including the responsibility of the ATF lane at Hull.

 

The ideal candidate will be self-motivated with successful experience within CV Service leadership and management.  A confident approach yet personable with strong leadership skills, technical expertise, commercial acumen, innovative and strong relationship building and administration skills are key traits for this role. The desire, drive and ability to implement real change and bring focus to the business with the aim of delivering the best aftersales experience in the area.

 

In return we offer a competitive salary + bonus, pension, company car and a sector leading benefits package.

 

If you feel you have the experience and skills we are looking for, and would like to apply for this opportunity to work within a professional business, then please forward a copy of your CV with a covering letter to:

 

Sukhdev Singh

Imperial Commercials                                                                         

Hedon Road,
HULL
East Yorkshire

HU9 5PJ                                                                      

 

Sukhdev.Singh@imperialcommercials.co.uk

 

Alternatively should you wish to discuss this exciting opportunity prior to applying, please call Sukhdev on: 01482 795111

 

Skilled HGV Technician Doncaster

 

  Skilled HGV Opportunity

 

 

 

 

Imperial Commercials Ltd is one of the UK’s largest commercial vehicle dealership groups, operating from 39 locations nationwide and holds franchises with DAF, VW Commercial Vehicles, MAN, Hino, Isuzu, FIAT Professional, Renault, Nissan & Ford. 

 

Due to continued growth we now have a position available in our Doncaster Depot:

 

HGV Technician

 

This role is to work within our busy DAF service department, we are looking for a fully qualified DAF technician with experience to work within a committed team of people on a shift basis.

 

The right candidate will be required to service, maintain, carry out diagnostics and repair of DAF and all makes of vehicles and trailers. HGV licence preferred but is not essential, training may be provided.

 

In return we offer competitive rates of pay, overtime, DAF training and career development along with other large company benefits, which also include a pension scheme.

 

If you think you have the necessary attributes then please forward your CV and a covering letter to the address below :–

 

Andy Cooper

Imperial Commercials Ltd

Brooklands Road

Adwick le Street

Doncaster

South Yorkshire

DN6 7BA

 

Andy.Cooper@imperialcommercials.co.uk

 

Alternatively should you wish to discuss this role prior to applying, please call Andy on: 01302 727040

  

LGV Technician Peterborough

LGV TECHNICIAN – PETERBOROUGH

 

We have an exciting new vacancy for a Technician to join our extensive Service Team at Peterborough to carry out efficient and effective diagnosis, service and repair to customers vehicles. In addition to several years’ experience, the successful candidate will be a team player and have a real ‘can-do’ mentality. This is to work alternate early and late shifts.  

 

Key Aspects of the Role
 

  • Take instruction from Chargehands, and carry out work in an efficient and effective manner.
  • Diligently complete inspection sheets and job cards to the highest standard.
  • Liaise with Parts Department as required.
  • Ensure vehicles in yard are secure, with keys returned to Reception, and yard is locked up when finishing late shift.
  • Ensure housekeeping is of highest order.
  • Report back to Chargehand on any additional work required above that instructed that may need authority from Customer or Manufacturer.
  • Develop Best Practice in all service operations and deliver consistently.
  • Create and deliver a customer led culture in the service department.
  • Ensure all Company, Franchise, Health & Safety and Environmental, ISO policies and standards are adhered to within the service department, and branch as a whole.
  • Contribute to the effective development of the branch as a whole.
  • To deliver world class levels of customer service – Right first time and on time.
  • In conjunction with the Service Manager agree, monitor and achieve Colleague & Customer satisfaction goals,       Workshop sales and gross profit margins, including labour, sub-let, and consumables, and Performance standards and KPI’s in the service department.
     

 

Key Result Areas

 

  • World class service – right first time, on time.
  • Maintaining excellent relationships with internal and external customers.
  • Accurate and complete job cards.
  • Ability to work calmly and effectively under pressure.
  • Good communication flows in and out of the department.
  • Achievement of all KPI’s, most specifically MOT pass rate

 

 

Competencies

 

- Good knowledge of retail motor industry service technical.

- Competent knowledge of manufacturer systems.

- Good knowledge of Kerridge system an advantage.

- Well developed communication skills.

- Positive ‘can do’ attitude to problem solving and change management.

- Calm and methodical under pressure.

 

Values & Behaviours
 

Demonstrates behaviour that is consistent with our core values:

  1. Our people are our most important asset
  2. We are performance driven for excellent service
  3. We act with integrity
  4. Together we make a difference
  5. We are entrepreneurial and financially responsible

 

How to Apply

 

in writing with a CV to:

 

      Filomena Baker, IMPERIAL Commercials Ltd, Fengate, Peterborough, PE1 5XG

filomena.baker@imperialcommercials.co.uk

 

Closing Date 31/03/2017

 

Fiat Professional Van Technician Apprentice

Training & career development

Company pension scheme

Various employee benefits

Very Competitive Salary

 

Imperial Commercials Ltd is one of the UK’s largest commercial vehicle dealership groups, operating from 38 locations nationwide and holds franchises with DAF, VW Commercial Vehicles, MAN, Hino, Isuzu, FIAT Professional, Renault, Nissan & Ford. 

 

Due to continued growth we now have a position available at our Derby site:

 

FIAT Professional Van Technician Apprentice

 

The ideal candidate should have an interest in the commercial vehicle industry, be eager to learn, able to communicate at all levels in the business and have good customer service skills.

 

 

If you think you have the necessary attributes  then please forward your CV and a covering letter to the address below :–

 

Emma Bulgin

HR Manager

Imperial Commercials

Ashbourne Road

Derby

DE22 4NB

 

Emma.Bulgin@Imperialcommercials.co.uk

 

- No Agencies Please.

 

Fiat Professional Van Technician

Training & career development

Company pension scheme

Various employee benefits

Very Competitive Salary

 

Imperial Commercials Ltd is one of the UK’s largest commercial vehicle dealership groups, operating from 38 locations nationwide and holds franchises with DAF, VW Commercial Vehicles, MAN, Hino, Isuzu, FIAT Professional, Renault, Nissan & Ford. 

 

Due to continued growth we now have a position available at our Derby site:

 

FIAT Professional Van Technician

 

We require an experienced FIAT technician to work within the existing team, the position requires someone with experience of working on FIAT Professional and must be fully qualified. 

 

The ideal candidate for this role will have a strong knowledge of the commercial vehicle industry, possess excellent customer service skills and strong communication skills at all levels.

 

 

If you think you have the necessary attributes  then please forward your CV and a covering letter to the address below :–

 

Emma Bulgin

HR Manager

Imperial Commercials

Ashbourne Road

Derby

DE22 4NB

 

Emma.Bulgin@Imperialcommercials.co.uk

 

- No Agencies Please.

Workshop Controller - Norwich Vacancy

WORKSHOP CONTROLLER – NORWICH

Reporting to the Regional Director, we have a vacancy for a Workshop Controller to join our busy Service team in Norwich. Working closely with the Service Department this position will be instrumental in helping to further develop the Service Department and will act as primary point of contact for Shift Charge Hands.

In addition to supervisory experience, the successful candidate will be a team player, competent in Kerridge and manufacturer systems and have a real ‘can-do’ mentality. This is to work permanent day shift. 

Key Aspects of the Role

- Provide assistance and support to Regional Director.
- Take instruction from Regional Director. 
- Report back to Regional Director on urgent matters or those needing more senior authority.
- Carry out productive work as required.
- To be first port of call for Charge Hands.
- To help organise, direct, control and continuously develop workshop personnel.
- To help organise, control and plan workshop throughput.
- To deliver world class levels of customer service – Right first time and on time.
- In conjunction with the Regional Director agree, monitor and achieve Customer satisfaction goals, Workshop sales and gross profit margins, including labour, sub-let, and consumables, and Performance standards and KPI’s in Service.
- Understand and help develop Best Practice in all service operations and deliver consistently.
- Create and deliver a customer led culture in the service department.
- Build relationship between Workshop staff and Service Reception, and between Workshop and Parts.
- Ensure all Company, Franchise, Health & Safety and Environmental policies and standards are adhered to within the service department, and depot as a whole.
- Oversee general housekeeping in workshop and outside areas.
- Carry out daily quality control checks in line with ISO standards.
- Contribute to the effective development of the depot as a whole.

Key Result Areas

    World class service – right first time, on time.
    Maintaining excellent relationships with internal and external customers.
    Accurate and complete job cards.
    Ability to work calmly and effectively under pressure.
    Good communication flows in and out of the department.
    Customer satisfaction:            9.0 minimum (MAN measure)
    Labour gross profit:            70% minimum
    Return on service sales:            30% minimum
    Work in progress level:            20 days maximum
    Productivity (efficiency):            95% minimum
    Utilisation:                92% minimum
    MOT pass rate:                95% minimum
    Daily ISO quality checks:            2.5% minimum


Competencies

-  Well developed knowledge of retail motor industry service technical, sales techniques and productivity management systems.
- Financial appreciation of labour management.
- Competent knowledge of manufacturer systems.
- Good knowledge of Kerridge system.
- Well developed communication skills.
- Understanding of workshop planning theory and practise.
- Well developed interpersonal and leadership skills.
- Positive ‘can do’ attitude to problem solving and change management.
- Calm and methodical under pressure.

 

 

Values & Behaviours

Demonstrates behaviour that is consistent with our core values:
1)    Our people are our most important asset
2)    We are performance driven for excellent service
3)    We act with integrity
4)    Together we make a difference
5)    We are entrepreneurial and financially responsible

How to Apply

Applications in writing with a CV to:

        Filomena Baker, Imperial Commercials, Fengate, Peterborough, PE1 5XG
filomena.baker@imperialcommercials.co.uk 
      Closing Date 3/3/17

Experienced Commercial HGV Technicians Vacanices

We are currently looking to recruit experienced:

 

Commercial Vehicle/ HGV Technicians

 

 

We are currently looking to recruit experienced Commercial Vehicle Technicians who have served a recognised apprenticeship or training scheme to join our busy workshop teams at any one of our 39 locations. You will be responsible for servicing and repair of all makes of commercial vehicles and trailers to a high MOT standard. 

 

Operating in a similar environment, and ideally with main dealer experience, you must be able to demonstrate technical ability to diagnose service and repair vehicles with minimum supervision.  A class C+E licence would be an advantage.

 

In return we offer a competitive remuneration package, training opportunities, a contributory pension scheme and other benefits.

 

If you feel that you meet the above requirements and are looking for a challenging career that really delivers, where you can make a real difference, then we want to hear from you.

 

IMPERIAL Commercials is the largest commercial vehicle dealer group in the UK, with 39 locations nationwide. 

 

To apply please send your CV and a covering letter to:

 

HR Department – email: info99@imperialcommercials.co.uk