When service or maintenance is needed, the ability to obtain parts quickly and at a reasonable price is something that every operator is looking for.
The DAF Webshop gives you just that - an online ordering system available to customers 24 hours a day.
The system gives customers unprecedented access to information and knowledge from the DAF and TRP product range and also allows users to see stock levels held. Customers have the reassurance of seeing just how well stocked DAF dealers are when it comes to parts which can meet their everyday requests as well as those ad hoc emergency needs.
There are over 1 million product cross references on file and there is more than one way of finding the part you need. You can find DAF specific parts by using an engine or chassis number, ensuring you get the right part for your model of truck.
In addition the TRP brand means that all other makes and models of vehicle are catered for too. With a host of product information and images of the parts you can be sure that if you need a part, you’ll find the right one. You will also find any special offers on price, as well as additional discounts available via any voucher schemes.
So, just how easy and quick is ordering on the system? Once you’ve identified the part or parts you need Webshop will return a stock availability at your chosen dealer and also the price. In addition it will also show you any related products linked to those chosen that may be needed during a repair. Once an order is confirmed the Webshop system integrates with the dealer’s parts management system to produce the picking list for the order, which is then scheduled for the next available delivery.
DAF and PACCAR want their clients to get the most efficient buying process and to achieve this some have integrated the Webshop system into their own business systems, allowing them to leverage the power of the internet for their business. Seamless integration means that parts can be identified and ordered via an operators own business systems, with the order seamlessly being passed via Webshop to the DAF dealer to fulfil.
Imperial Commercials ensure that stock levels and prices are available on the system for all their dealerships. In addition, you have visibility of stock available via DAF UK and also at DAF Eindhoven, giving the broadest range of availability in the aftermarket.
So with the ability to order your parts 24 hours a day online, Webshop gives you one of the quickest, most efficient ordering systems in the market. There is no longer a need to wait until morning and make that telephone call to your local parts dealer. However, if you prefer that more personal touch you can be rest assured that all Imperial Commercials dealerships, have the most up to date product information, prices and promotions at their fingertips. And the best thing? You don’t have to be running DAF vehicles to use it! Because of the TRP brand DAF can provide parts for all makes and models of truck - you just need to head to your local Imperial Commercials dealer and ask about opening a Webshop account.
Imperial Commercials have DAF dealers in Scotland, England and Wales infact 25 in total!
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